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Expert Insights on Automotive Compliance, Safety, and HR

Complete Compliance Blog

KPA's blog covers the compliance topics that matter most to automotive businesses, from OSHA updates and FTC enforcement to HR best practices and cybersecurity requirements.

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May 14, 2024KPA

Customer Satisfaction is Key: Here's Why & How KPA Scores

I don’t mean to brag, but KPA has been killing it on customer satisfaction lately. Okay, you know what? I do mean to brag. Because when you have numbers like...

May 14, 2024KPA

Customer Satisfaction is Key: Here's Why & How ...

I don’t mean to brag, but KPA has been killing it on customer satisfaction lately. Okay, you know what? I do mean to brag. Because when you have numbers like...

May 8, 2024KPA

Annual Reporting and Compliance: Mastering the Safeguards Rule for Dealers

In today’s regulatory environment, adhering to the FTC Safeguards Rule and its annual reporting requirements is essential for businesses committed to...

April 30, 2024KPA

What is UDAAP? Definition, Examples and Potential Risks

Among the many acronyms, abbreviations, and jargon in the consumer finance industry, there are the obvious ones, and then there the assemblages of characters...

March 15, 2024KPA

OSHA’s Top 5 Violations for Dealers and Repair ...

They’re rampant, they hide in plain sight, and they have potentially dire consequences for your people and your bottom line. Is your organization doing enough...

March 11, 2024KPA

5 Actions That Build Trust and Transparency in ...

If you haven’t already, check out the results from the KPA Dealership Trust Survey. They take a hard look at look at the perception and reality of dealership...

March 1, 2024KPA

Knowing if Your Workers are Independent ...

KPA HR Consultant, Russ Cole, recently authored an RV News article discussing the Department of Labor’s Independent Contractor Rule and what dealerships need...

February 28, 2024KPA

KPA Dealership Trust Survey: Understanding the ...

The results of the KPA Dealership Trust Survey are in, and boy, they are interesting! We conducted this survey with the help of The Harris Poll to understand...

February 23, 2024KPA

Most Common Common Mistakes In Your Sales F&I ...

In a recent episode of Automotive News’ Daily Drive podcast, KPA F&I District Manager, Ryan Daly, spoke about some of the most common mistakes he sees in F&I...

February 22, 2024KPA

Car Dealership Trust Survey: Why Americans ...

WESTMINSTER, Colo., February 22, 2024 – KPA , a leading provider of compliance solutions for over 15,000 U.S. automotive dealerships, today announced the...

February 14, 2024KPA

CARS Rule Pause Doesn’t Shield Dealers from FTC ...

Heads Up: The delay of the Combatting Auto Retail Scams Rule (or CARS Rule for short) doesn’t stop the FTC or State Attorney Generals from taking action...

February 6, 2024KPA

Tesla Settles Hazardous Waste Lawsuit for $1.5M

Automotive dealerships and service centers inherently collect hazardous waste. It is the facility’s absolute regulatory responsibility to properly dispose of...

January 31, 2024KPA

Informed Consent: A Guide to FTC CARS Rule ...

The FTC’s newly announced Combatting Auto Retail Scams Rule (or CARS Rule for short) has been a hot topic for dealers since it was announced in December. The...

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